Quality Management

Reading

Spolsky, “The Joel Test: 12 Steps to Better Code,” Joel on Software (blog), 9 August 2000

Gibbs, “Software’s Chronic Crisis,” Scientific American, Vol. 271, No. 3, pp. 86–95, September 1994 (copy)

Learning Objectives

• List the attributes of software quality
• Explain how agile methodologies establish a culture of quality

Resources

Further Reading

Somers, “The Coming Software Apocalypse,” The Atlantic, 26 September 2017

Fishman, “They Write the Right Stuff,” Fast Company, 31 December 1996

Software Engineering (Sommerville 2016)

• Chapter 24: Quality management