Quality Management
Perfection lies in small things, but perfection is no small thing. ~ Henry Royce
Learning Objectives
- Summarize factors that have led to high-profile software failures
- List and describe techniques to improve software quality, including formal methods
How to Complete this Lesson
Complete the following learning activities: (1.75–2 hours total)
- Read “The Joel Test: 12 Steps to Better Code” (15–20 minutes)
- Read “Software’s Chronic Crisis” (30–45 minutes)
- Attend the class meeting (60 minutes)
Due
As a reminder, the following is due this lesson:
Resources
Further Reading
Somers, “The Coming Software Apocalypse,” The Atlantic, 26 September 2017
Fishman, “They Write the Right Stuff,” Fast Company, 31 December 1996
Bugayenko, “Talented Programmers Don’t Tolerate Chaos,” BLOG@CACM, 11 February 2020
Tatham, “How to Report Bugs Effectively,” 1999
- Chapter 24: Quality management